LaJoi McClendon is Chief Operating Officer of StoneTapert Insurance Services. She is experienced in all areas that touch the customer within the organization. LaJoi joined the firm in an analyst role, took on various other responsibilities, earned her broker license, transitioned into a Director position and most recently, has taken on the role of Chief Operating Officer, managing all customer-related functions.
With a passion for creating the best plan to reflect employer and workforce needs, LaJoi enjoys uncovering goals and objectives, developing the strategy and implementing the program. She especially enjoys working with the StoneTapert account management team to implement client programs and support HR needs, ensuring that programs deliver expected outcomes.
LaJoi is a member of the Los Angeles Association of Health Underwriters (LAAHU), an elite group of insurance professionals committed to serving clients through education, advocacy and networking. She recently joined the Vistage Emerging Leader Program, focused on developing leadership competencies and confidence to prepare the next generation of senior leaders. La Joi is also a board member of the Casa Treatment Center in Pasadena where she serves on the Strategic Planning Committee and as Chair for the Personnel Committee.
After hours, La Joi is a busy wife and mom managing the lives of four adolescent and young adult children with diverse interests. When she does have down time from school activities and rooting at youth sports events, she can be found enjoying the peace that music and board games bring to a busy life.